Yet another "doesn't work well with Apple Music" post

VPN
1

Apple Music has all sorts of problems playing back when connected to Proton. Many/most songs dont’ play at all - just look like they’re about to start playing but never do. Some songs start playing then stop. And finally some actually play.

I’m subscribed to Apple Music. I also have iTunes Match. And purchased songs. The cloud status’s of the songs I’m having problems with include all of these including:

  • “Apple Music”
  • “Purchased”
  • “Matched”
  • “Uploaded”

I usually register with a French connection, but I’ve tried Mexico, Netherlands, etc. Pakistan seems to have the best chance at playback but it’s still spotty. No matter which servers my connections are going through, all problems clear up the moment I disconnect from Proton.

Anyone have any ideas? Or specific servers to try?

2

Interesting - I have never noticed a glitch with Apple Music, and I have Proton on my iPhone, iPad and MacBook Air. Maybe I have just been lucky?

3

Use stealth, works for me with apple and tidal

4

Do you have the kill switch enabled by any chance? If so, please try disabling it and see how it goes.

Also, let us know the exact names of the servers you’ve tried, if possible.

5

No idea. I only use Proton on my m1, not my iPhones. Obviously streaming Apple Music works fine on iPhone, and it works fine on my MacBook, it only has issues when connected to Proton VPN.

Can I ask what outgoing region your VPN connection uses?

6

Same here. I have Secure core on at all times and 0 issues with Apple Music and YTMusic.

7

This morning I am on CA#111, and once again Apple Music timed out mid stream. I switched to CR#10. I’ll keep notes of which ones I’m one for the next 24-48 hours.

I don’t have the Kill Switch on at all, when that’s a concern I bind the app to the vpn interface.

Thank you for looking into this!

8

I mostly use NY server in the US, occasionally servers in Switzerland.

9

I have never turned on Secure Core - do you see much of a performance degradation for casual surfing?

10

If you try turning off NetShield, can you let us know if the issue persists afterwards?

11

Nope. Some websites do load slower, but overall speed barely dipped.

I have a gigabit connection and WiFi and my speeds almost never dip below 700Mbps with or without SecureCore on and upload is always at around 38-40Mbps. Latency seems to hover around 60-80ms.

Actually, during my last check with SecureCore, it was around 900Mbps

12

Good to know - I have Google Fiber Gigabit, so may I won’t know either. I guess I will turn it on.