Support to port Ivacy account

Please can anyone help, I understand that I need to port my Ivacy account to Purevpn but everytime I try to do this I get an error so I never get a chance to complete the process. I have tried to contact Purevpn numerous times via their chat etc but never recieve a reply to resolve these issues. I can’t get into my Ivacy account etc as everytime that I go to the Ivacy webite my account appears for a few seconds and then reverts back to the Purevpn site and won’t allow me to do anything, even log a support ticket.
Any help would be much appreciated as it seems impossible to contact anyone within this company and replies are non existant.

Thanks

Hello, I have the same problem. I can’t port from Ivacy to PureVPN…

We sincerely apologize for the trouble you’re having with porting your Ivacy account to PureVPN and for the difficulties you’ve faced in contacting us. Please send us a DM with your registered email address, and we’ll make sure to assist you in resolving this issue as soon as possible. Thank you for your patience.

You have already been updated in DM!