I try to get japan server for free and the free account have it, but I only can see the plus servers.
Any idea ?.
Pd: sorry for my english.
Hello guys, I’ve got with the solution. Just click on “Change Server”, then again, it redirects to the 5 free servers it has :). Cheers! Seo Aim One
Log into your Proton account – https://account.protonvpn.com and in the subscriptions section confirm it shows Free, as Your current plan. If it does, try logging out of the VPN app, then log back in again and check.
Thanks for answering.
My subscription plan show Free. I was loged out and in again in the windows App but I have the same problem.
Expanded the Japan, US, and NL server sections, to see if the Free servers are listed there.
If not, try revoking every device via your account page https://account.proton.me/login
Once logged in, click your account name top right, and click Settings. On the new page, click Security and privacy, scroll to Session management, and click Revoke all other sessions. This will log out every device from your account. Log back in on the VPN and check.
If no change, uninstall and reinstall the app, then log in and test. If again no change, at least you’ll have tested everything reasonable first. Contact them via the app.
Open the app, click menu (3 bars top left), Report an issue, write the problem and what you’ve tried, then submit a report. They’ll reply via your Proton e-mail.
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Thanks for try help me, I really apreciate it.
Nothing works for show me the free servers. I go to send a ticket to proton guys. Thans a lot for your help.
Did your issue get fixed? I am having the same issue on my laptop. No free server options to choose from
I copy paste the answer from support team.
"Hello,
Thank you for contacting us.
With the recent server connection changes, you will be automatically connected to the fastest server for you, but you will also have the option to change the server. We have also decided to expand the Free server pool, and now Poland and Romania have been introduced. You can now be automatically connected to the available servers either through the Fastest connection option or by using the Change Server feature.
If you want to access country specific content, we recommend checking out our paid plans where you can choose between 65+ countries: Pricing | Proton VPN
In case you have any additional questions feel free to contact us at any time.
Kind regards"
well, their answer didn’t answer anything at all. Since it auto-updated, now I am having the same problem.
Are you a free user or a paid user?