Whenever I try to connect to the India VPN it doesn’t work properly, and it never actually connects me to India, does anyone know why? I am trying to access NBA League Pass India, however it says that it is not available in this region, I have never had this problem before though, is there any fix?
EDIT: Just tried it now on my PC and it is working on that now for NBA League Pass, however it is still not working on my Fire Stick on my TV which is my biggest concern. I continue to get the same message after retrying many times, I have never seen this message before any other times, even when I used some free VPNs before. The error message I get on NBA league pass is “NBA programming and content is currently unavailable in this region.”
In response to the new Indian data regulation laws, the Surfshark team decided to shut down its servers in India. Seeking to ensure the best user experience, we introduced our virtual Indian locations.
However, you might experience some connectivity issues in the next few weeks due to the sudden switch to virtual locations. If you cannot connect to Indian IP now, we kindly ask you to choose whichever server outside the country for the best online browsing experience.
Our team is working hard to fix this issue asap. Apologies for any inconvenience this has caused you.
Have you asked customer service? Surfshark does not have physical serves in India anymore, due to compulsory logging law in India. Only virtual servers are available. So, that could pose some problems. Maybe customer service could rectify your specific problems.?
You need to contact support, at best tell them the ip you have issues with so they can investigate maybe India does more advanced things to connections now.