Certifications: CCNA , Sec+, A+
Technologies: Webroot security software EDR, It glue, Office 365 admin, Cisco meraki, Cisco duo, Cato vpn, Mimecast, Intermedia, Splashtop, Azure AD/ Entra, Intune management, Liongard, Windows server 2019, Google suite, MacOS, sentinelone, Microsoft defender, Exchange, Okta admin, Sccm, Intune, Condeco, Pc imaging, Citrix studio and director, Palo alto Global protect VPN, rsa console,
Public trust clearance
Position 1: service desk for government entity 2.5 years
Position 2: customer service engineer for MSP. Basically still help desk. Client dedicated agent for 80% of the time. .5 years