Surfshark is really slow

Just bought a 6 month subscription and innstalled the Surfshark plug-in for Firefox

The problem is that when connected to the VPN, its really slow. I mean, loading a website can take up to a minute and i can just forget about watching Youtube. I have tried different servers, but no luck.

How can i fix this?

I don’t like the speed on the browser that’s why I installed the desktop version and works fine for me probably you can’t try that.

A lot of servers that i normally connect to have slowed significantly. Best bet, connect to a server and run a speed test. repeat until you find a decent server.

No issues here with speed on either App/desktop or browser version and enabled all the time

Depends on your selected location. I tried Malaysia, Thaikand, and Indonesia recently and they were horrible. Had to use Nord. Nord was still slow, but at least better😅.

I had no problem with other locations

It’s been extremely slow over the past month or so, using the desktop app and also using the chrome extension. Really becoming useless.

I have the browser extension for Firefox and I haven’t had any issues.

Are you using “fastest location”?

Sometimes that happens on my laptop the easiest fix for which is often in sleep mode a restart with a server change usually fixes it

Same it has been happening for 2 days now.

I’m using HongKong server and still good to me

Speed used to be better, has been a bit iffy recently. Not consistently, but not as reliable as it was.

i got 100mbit down and 40 up ( but without VPN i reach atm only 34 mbit Upload so… yeah my ISP also got some issues with Upload atm so take upload with a grain of salt )

my gf is also watching netflix next room so it may vary a bit on the Higher end ( approx 80-100mbps )

Iam located in germany so take this geographically from germany

https://i.imgur.com/CmXDZrn.png

https://i.imgur.com/BjadspD.png

https://i.imgur.com/iflSGTd.png

https://i.imgur.com/vGbR6I2.png

Seems fine for me ( as in europe servers )

Tested with the Surfshark desktop app

It’s been terrible for me lately.
I don’t get anything really above 40mbps and always intermittent.

Most of the streaming services are blocked.

It’s been crap for me for several months now. Used to be fine - now no matter what server i connect to (fastest location, nearest country, several different servers I selected at random) it’s almost always slow to load anything. Even loading the surfshark website is stupidly slow.

I just purchased surfshark and using it with openvpn (command line utility) on Ubuntu. Tried a few servers and all of them are very slow. My internet is 100 mbps up/down, but with surfshark usa servers getting only 2-5 mbps up/down.

But to my surprise, i noticed that udp configuration is much faster than tcp. with udp i am getting close to my isp speed.

Change the laptop timezone to the location you are connecting to. Works wonders for Surfshark.