Today I learned price increases are “disreputable behavior”
You said so yourself, PIA has one of the best apps out there, and unique-ish features like split tunnel, dedicated IPs. Why shouldn’t they increase their price? if people are still prepared to pay for it - it’s a good business decision, no? Nothing “disreputable” about it. ExpressVPN is still more expensive, and they don’t even have wireguard, their linux app is trash, and so on. Yes streaming is better, but this isn’t an issue for many users (I use a VPN for security not for streaming)
but it’s also not improved much either. Namely the streaming compatibility still sucks.
No offense, but you’re clearly not keeping up to date. They have a totally new infrastructure they rolled out a couple months ago. Faster servers, multiple servers per region, more locations, geo-located regions, etc. Again, many users don’t use a VPN for “streaming”, i’d hazard a guess that most PIA users are security-focussed power users - that’s why they appreciate advanced featurers like split tunnel, and multiple DNS options.
Reputation is what goes on behind the scene
No it isn’t. It’s just about public perception not about FACT - and often public perception is wrong - and in fact by re-inforcing/re-stating the “reputation is bad” you just reinforce that without giving a company a chance to recover. It’s been a year, and no “disreputable” activities have occurred. Again “price increase” is not “disreputable”
That is why the system is close to perfect IMO.
I COMPLETELY disagree. If someone is going to choose a VPN most of them will just look at the “top VPNs” in your supposed “tier 1”. End of story. People are lazy and short on time. They likely won’t look into the fact that PIA would absolutely be near the top of tier 1 if it wasn’t for its “reputation” score. And even further, they definitely won’t look into the fact that the supposed “bad reputation” is based on (IMO) - FUD.
Also while we’re talking about your criteria you are missing a glaring one - that is platform support. PIA has BY FAR the best support - having the same powerful GUI app on all 3 major platforms including Linux. PIA even has split tunnel on Linux. Most other VPNs have a terrible Linux app with very limited features. IMO this is far more important than your amorphous “reputation” criterion.