macOS ExpressVPN constantly crashes

VPN
1

If anyone can help me, please do!

The ExpressVPN app upon opening never shows, I can see it in the menu bar. It constantly shows “Location: Unknown” and after 5-10 seconds crashes completely. The program/client never shows up, I just see it open in the dock and the menu bar, then it crashes.

This TEMPORARILY will fix itself if I uninstall and reinstall, however, I have done this 4 times now, and it ALWAYS starts crashing constantly the next day. I have restarted my MacBook, updated to the latest firmware, used the ExpressVPN uninstall “command line” method, and it keeps doing this.

I’m at a loss. I’ve been using this VPN for years, and have NEVER had this issue. I cannot keep reinstalling to just have it work for one day, it’s a pain.

If anyone can provide any insight, please help.

2

I don’t see any crash on my end - do you still have the issue?
When did it start roughly? What is your OS version and ExpressVPN app version?

3

I have the SAME ISSUE. It is endlessly frustrating.
M2 macbook air
MacOS Ventura 13.5.1 (22G90)

4

this happens to me too, exactly the same. I have to reinstall ExpressVPN every time I want to use it.

Running M2 MacAir with the latest OS updates installed.

5

You must allow “run in background”. At least thats what it was for me. Same menu as the start as login selection.

6

I found out the fix I believe. So… it revolves around the fact that I turned everything off for “Login Items” on macOS.

ExpressVPN has software/daemons that start as soon as you login. Apparently, I had disabled ExpressVPN’s “login item.” ExpressVPN has a daemon that’s supposed to start and run in the background all the time I believe.

I came to this conclusion because I remembered that on Windows whether or not ExpressVPN is actually open, if you open Task Manager, it has a background process always running.

Upon turning the ExpressVPN login item back on, I stopped having this issue. Knock on wood.

7

Express VPN version (it’s always the latest Mac native version) → 11.40.0 (77901)

8

this is still happening after todays update OS 14.1.1 (23B81) and express Version 11.45.0 (78843) … Runs once and never runs again, seems like a process keeps being killed.

9

I can confirm this has also worked for me! thank you

10

this is the fix, thanks!

11

thanks I’ll try that

12

i also wanted to come here and say yes, this is the fix. was driving me nuts!

13

Thank you for this. It was driving me up the wall as well.

14

thanks for posting, i had the same issue

15

old comment im sorry but great find thanks for the fix!!

16

Brilliant!! finally fixed it for me as well after having installed a new version every time for months… :man_facepalming:t2:

17

I found out the fix I believe. So… I turned everything off for “Login Items” on macOS.

ExpressVPN has software/daemons that start as soon as you login. Apparently, ExpressVPN was disabled. ExpressVPN has a daemon that’s supposed to start and run in the background all the time I believe.

I came to this conclusion because I remembered that on Windows whether or not ExpressVPN is actually open, if you open Task Manager, it has a background process always running.

Upon turning the ExpressVPN login item back on, I stopped having this issue. Knock on wood.

I hope this helps you!

18

Check above comments for what has fixed it for me and other people.

19

This is it! Thank you

20

I can confirm this worked for me too, thank you!