Can't install anyconnect client on windows 10 HP laptop

VPN
1

Hi all,

I am trying to install Cisco anyconnect clients on windows 10 HP laptops. The installation would hang as it gets very close to the finish point and complain that: “There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Conact your support personnel or package vendor”

I have tried to disable all of my firewall and disable antivirus software. I have also added my ASA address as a trust site in the “Internet Options”.

If you have any workaround, please help

2

Which version is your anyconnect software?

3

Do you have any other VPN clients installed? Especially checkpoint usually messes things up.
I don’t think it has anything to do with firewall or connectivity. The installer is offline as far as I know.

4

I have done that but no luck

5

I don’t have any other VPN clients johsj.

6

I just noticed a firewall setting in my antivirus needed to be disable as well. After I disable it and reboot, it install like a charm. Thanks all for taking your time to answer my noob question

7

Can you download offline installer? Your version supports win 10

8

Yes, I do have the .exe installation file, the installation would stops when its about to finish installing.

9

That’s odd, maybe your anti-virus blocks the installation. Also check event viewer.